Track Your Order
You may easily check the status of your order. Simply enter your first name listed on the billing address and your order number. You should have already received an email from us with an order number. You may also track your order via UPS's web site once your order ships.
Note about Build Times
We custom build your order just for you. Due to the current circumstances, we are taking additional safety measures to protect our employees and you, our customers. It is taking us longer than before to build orders (orders received Friday, Saturday, Sunday, or the usual holidays won't get started until the following business day). We are still fulfilling orders and our customer service department remains available during our regular business hours.
What's the bottom line?
- The current production time on your custom club order is 3–4 weeks.
- Once your order does go into production you will get an email. We will follow up with another email with your targeted ship date.
We apologize for the delays and are doing everything we can to get your new clubs to you! If you have any questions don’t hesitate to contact us.
If you believe your order has been delayed or should have shipped by now, please contact us. We are not a distributor, we are the direct manufacturer of PinemeadowGolf clubs. We don't build the clubs until you order them, and they are custom built to your request. We do not manufacture golf clubs on weekends or holidays.
Once your order leaves our warehouse, we hope UPS will be speedy in their delivery to you. Your clubs' arrival time is dependent on your shipping options and how far away you are from our manufacturing facility in Wilsonville, Oregon USA.
Your satisfaction in our products and services are our number one priority. Thank you for your patience and your business.